At Damp2Dry Solutions, we’ve built a reputation for working with customers long-term, and this project in Newcastle-under-Lyme is a good case of that. One of our previous clients, impressed by our earlier work elsewhere in their property, reached out again when they noticed signs of damp reappearing in a hidden under-stairs cupboard.
It shows how dampness and insulation issues often resurface in older homes and why calling back a trusted expert gets lasting results.
The Problem: A Damp Corner That Wouldn’t Stay Dry
Our customer in Newcastle had previously tried DIY fixes and a short-term chemical treatment, but the issue kept coming back. This time, they spotted:
- Dark stains reappearing on the plaster
- Peeling paint and bubbling beneath sockets
- Persistent musty smell near the base of the wall
- Mould reappearing on the floor tiles
- Old signs of timber infestation beneath the cupboard skirting
This kind of pattern is common in older homes, where ineffective wall insulation or poorly sealed cavities let cold meet moisture, and rising damp is free to climb again.
Our Diagnosis: More Than Just Damp
As a trusted name among damp diagnosis companies in Newcastle, Our team carried out a damp survey to assess the full picture. We used a moisture meter and found high moisture readings along the bottom part of the wall and where it meets the floor, which are classic signs of rising damp.
Our damp experts also discovered evidence of previous woodworm activity in this Newcastle property, a reminder that woodworm in Newcastle homes is often linked to underlying damp.
The home also lacked proper cavity wall insulation, allowing cold bridging to worsen condensation and mildew.
Our Full Treatment Plan for Rising Damp – Newcastle
Our team has decades of experience tackling damp and timber issues in Newcastle homes like this. So, we took a thorough approach to fix the real cause, not just the symptoms.
1. Rising Damp Treatment
We removed affected plaster to 1.2 meters and injected a high-performance damp-proof cream. The area was then allowed to dry thoroughly, after which we replastered the wall using a special plaster mix designed to stop moisture and salt from coming back through the surface.
2. Woodworm Treatment Newcastle
After identifying inactive but historic woodworm in the lower skirting and paneling, we treated the timber with an industry-grade insecticidal solution to prevent any future infestation.
3. Insulation Advice
Our experts discussed long-term prevention through proper wall insulation and recommended installing cavity wall insulation in key exterior-facing walls to reduce thermal bridging and moisture retention.
The Results: A Dry, Clean Space They Could Finally Use Again
As seen in the before-and-after images, the space was fully restored. The musty smell has gone, the plaster is clean and dry, and the customer now has a healthy, moisture-controlled environment under the stairs.
Our team also advised them on ventilation habits and offered check-ins after 3 and 6 months to ensure the problem doesn’t return.
What the Customer Said:
“We came back to Damp-Solutions because we knew the standard of their work. The team took the time to explain everything and did a brilliant job. We finally feel like the whole house is protected now.”
Damp Coming Back? Don’t Just Paint Over It
It’s better to get it checked properly than keep guessing.
Rising damp often hides in corners until it becomes a real issue, and a trusted relationship with the right experts can make all the difference. We were proud to be called back by a satisfied customer who knew we’d get it sorted properly.
If you’re looking for a team that delivers quality and stands by their work, book a damp survey today, and let’s build the same kind of trust in your home.