Bradford, West Yorkshire
After finding out that most companies now started to charge a fee for even a basic damp survey, I was glad I had found Damp Solutions (Preservation) who not only still offer free surveys but, were extremely accommodating and professional throughout the whole process.
Damp Solutions (Preservation) were very friendly and courteous right from the start, and when I mentioned I couldn’t be at the house most of the time, Damp Solutions (Preservation) ensured the quote in the free survey included all the work and preparation that was needed – giving me a piece of mind.
When I saw how competitive the quote was, plus the fact my first contact with Damp Solutions (Preservation) Nicki, was extremely helpful, Joann discussed in detail with me about the quote and assured me everything would be included as I would not be at the house, and the surveyor Wayne, with his professional and clear survey and having spoken over the phone – I was very pleased and authorised Damp Solutions (Preservation) to carry out the work.
After the work was completed, I am delighted to say the work was to a very high standard too –thank you everyone at Damp Solutions (Preservation) for making everything so easy and smooth.
I therefore, have no hesitation in recommending Damp Solutions (Preservation) and their very friendly staff to anyone!
Bradford, West Yorkshire
Another Happy Customer
Thank you for your e-mail and the one from your colleague Meg.
Thanks also for the reminder phone call for this morning’s appointment, yesterday. Mr Haigh duly arrived on time. He was extremely helpful and listened carefully to our problems. His advice was informative and helpful and whilst it did not include at this time, any work for your company, my wife and I were confident that should the situation worsen, we would have no hesitation in contacting your company again.
In addition should any friends, colleagues or family require advice/work of a similar nature we would recommend your company wholeheartedly.
Thank you all once again.
From Start to Finish! – Customer Service is Key
Just wanted to say that I think your service is brilliant. Loved how you confirmed the appointment via email and then again by phone on Friday.
Wayne was really helpful on the phone and will be sending through the report tomorrow. Had a terrible experience with another damp specialist recently so you were a breath of fresh air – will be recommending to my mum and anyone else who needs a damp specialist.
Humidity Controlled Extraction System
Andy was very helpful and pleasant, and installed the fan quickly. He explained the options on where to place the fan, and how he intended to install it.
Overall he was excellent.
Debbie, Huddersfield, 29 March 2016
Brilliant service from start to finish, would definitely recommend to family and friends.
Very friendly staff that worked hard.
Clare, Openshaw, Manchester, 17th May 2016
Leeds, damp proofing works
Excellent from start to finish, couldn’t be more helpful and informative.
From booking in the damp survey, to Wayne coming out and giving me his expert advice, straight through to the installation. Very clean and tidy and we all know that plastering is a very messy job.
Will be recommending DSP Ltd to anyone that has damp issues!!
Leeds, April 2016
Effective & Professional
The whole process from having work completed on our properties was a first class service. The Team in the office were superb and nothing was too much trouble. They were always there to offer guidance and support. The Technicians workmanship was presented professionally and they came armed with a high level of knowledge. Overall, nothing was too much trouble and I would most definitely recommend!
No issues or problems, a job that needed to be done. The work was carried out in a professional manner.
Excellent customer service, always pleasant and helpful from start to finish. The work was completed in good time and I was kept informed through out the process of the job being completed.
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